Prodia is a health laboratory that provides various types of laboratory tests, health care services, and digital solutions for individuals, doctors, companies, and partners. Prodia has been operating since 1973 and has become the largest and most trusted health laboratory in Indonesia. Prodia has more than 200 branches across the country and serves more than 10 million customers annually.
Prodia’s Vision and Mission
Prodia’s vision is to be the leader in providing quality health laboratory services and solutions in Indonesia and Southeast Asia. Prodia’s mission is to improve the health and well-being of the people through accurate, precise, and timely laboratory tests and services.
Prodia has four core values that guide its operations and culture:
- Trust: Prodia builds trust with its customers, partners, and employees by being honest, transparent, and accountable.
- Integrity: Prodia upholds integrity by adhering to the highest ethical standards and professional codes of conduct.
- Service: Prodia delivers service excellence by being responsive, reliable, and respectful to its customers, partners, and employees.
- Excellence: Prodia strives for excellence by being innovative, quality-oriented, and customer-focused.
Prodia’s Products and Services
Prodia offers a wide range of products and services that cater to the diverse needs and preferences of its customers. Some of these are:
- Laboratory Tests: Prodia provides various types of laboratory tests, ranging from routine to special tests, as well as genetic tests. Prodia uses advanced technology and equipment to ensure the accuracy and precision of its test results. Prodia also provides online registration, online results, and home service for its customers’ convenience.
- Health Care Services: Prodia provides various health care services that focus on early detection and prevention of diseases. These include health check-ups, health screenings, health consultations, health education, health management programs, etc. Prodia also provides specialized services for children, women, seniors, etc.
- Digital Solutions: Prodia provides various digital solutions that enhance the accessibility and efficiency of its products and services. These include mobile applications, web portals, chatbots, etc. Prodia also provides data analytics and artificial intelligence solutions that help its customers and partners make informed decisions.
Prodia’s Achievements and Recognition
Prodia has achieved many milestones and recognition for its products and services. Some of these are:
- ISO 15189 Accreditation: Prodia is the first health laboratory in Indonesia to receive the ISO 15189 accreditation from the International Organization for Standardization (ISO). This accreditation certifies that Prodia meets the international standards for quality management systems and technical competence in medical laboratories.
- CAP Accreditation: Prodia is the first health laboratory in Indonesia to receive the CAP accreditation from the College of American Pathologists (CAP). This accreditation certifies that Prodia meets the highest standards of excellence in laboratory medicine.
- Awards: Prodia has received many awards from various institutions and organizations for its products and services. Some of these awards are:
- The Best Health Laboratory Award from Frost & Sullivan in 2019.
- The Most Innovative Company Award from SWA Magazine in 2019.
- The Top Brand Award from Marketing Magazine in 2020.
Conclusion
Prodia is a health laboratory that provides various types of laboratory tests, health care services, and digital solutions for individuals, doctors, companies, and partners. Prodia has been operating since 1973 and has become the largest and most trusted health laboratory in Indonesia. Prodia has more than 200 branches across the country and serves more than 10 million customers annually. Prodia has a vision to be the leader in providing quality health laboratory services and solutions in Indonesia and Southeast Asia. Prodia has a mission to improve the health and well-being of the people through accurate, precise, and timely laboratory tests and services. Prodia has four core values that guide its operations and culture: trust, integrity, service, and excellence. Prodia has achieved many milestones and recognition for its products and services, such as ISO 15189 accreditation, CAP accreditation, and various awards. Prodia is a health laboratory that you can rely on for your health needs.
